Terms of Service

VIINNE | Luxury Silk Accessories

Last Updated: October 21, 2026

Welcome to VIINNE. By accessing our website or purchasing our products, you agree to the following Terms of Service.

Please review these terms carefully before placing an order.

1. General Information

VIINNE offers luxury silk scarves, accessories, and bespoke creations through www.viinne.com.

We reserve the right to update our product offerings, pricing, and website content at any time, subject to applicable law.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, and specifications are accurate.

However, colors may vary slightly depending on screen settings, lighting, and display characteristics.

As many VIINNE products are made to order, minor production variations may occur. These provisions do not limit any rights relating to defective or misdescribed goods.

3. Orders and Acceptance

By placing an order, you confirm that the information provided is accurate and that you are authorized to use the selected payment method.

An order confirmation acknowledges receipt of your order but does not necessarily constitute acceptance.

We reserve the right to decline or cancel orders for legitimate reasons, including product unavailability, pricing errors, suspected fraud, or inability to fulfill an order.

If we cancel an order after payment has been collected, we will issue the appropriate refund.

4. Pricing and Payments

All prices are displayed in the currency indicated at checkout.

Applicable taxes, shipping charges, and other fees will be disclosed during checkout before payment.

Payment must be completed through the payment methods supported by our website.

5. Made-to-Order Products

Many VIINNE products are produced specifically after an order is placed.

Estimated production time is generally 6–8 weeks before shipment, unless otherwise specified.

Production and delivery estimates may vary.

Please review our Shipping Policy and Return & Refund Policy before ordering.

6. Returns and Cancellations

Made-to-order purchases are generally final sale for changes of mind.

Bespoke and personalized products are also generally final sale once production has begun.

Cancellations may be possible before production begins, at our discretion and subject to applicable law.

Defective, damaged, incorrect, or materially misdescribed items will be addressed in accordance with our Return & Refund Policy and applicable consumer protection laws.

7. Bespoke and Wholesale Orders

Bespoke and wholesale projects may be subject to separate written quotations, specifications, production schedules, payment terms, and agreements.

Where a separate written agreement applies, its specific terms will govern that transaction to the extent permitted by law.

8. Intellectual Property

All original designs, illustrations, photographs, branding, logos, and other creative materials appearing on the VIINNE website are owned by VIINNE or used with appropriate authorization.

You may not reproduce, distribute, commercially exploit, or use these materials without permission, except as permitted by applicable law.

Purchasing a product does not transfer ownership of the associated intellectual property.

9. Website Use

You agree not to use our website for unlawful purposes, fraudulent transactions, or activities that interfere with its security or functionality.

We may restrict access or cancel transactions involving misuse, subject to applicable law.

10. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, and other business functions.

Those services may be subject to their own terms and privacy practices.

11. Limitation of Liability

To the maximum extent permitted by applicable law, VIINNE will not be liable for indirect, incidental, or consequential losses arising from use of the website or purchase of our products.

Nothing in these terms excludes liability or limits consumer rights